By making a purchase at The Wood Floral Studio, you are agreeable to the following Terms & Conditions:
- Cancellation
Cancellation must be made at least 3 working days before delivery date. Cancellation will not be allowed after the item has been dispatched or delivered.
- Refund Policy:
Cancellation (with reference to delivery date):
5 working days in advance: Full refund
3 working days in advance: 50% refund
Any other refund requests made will be reviewed and determined based on The Wood Floral Studio’s own discretion. The Wood Floral Studio reserves full rights to decline a refund request.
- Receipt of Deliveries
You are responsible for ensuring that someone is at the specified location to receive the delivery. If no one accepts delivery, the items shall be left at the front door of delivery address and will be deemed as having been delivered to the recipient. We shall not be responsible for the items, quality or otherwise once delivery is completed.
- Delivery Areas
We currently offer delivery to the areas specified in our delivery schedule. We reserve the right to change the delivery schedule.
- Timing of Deliveries
Our standard delivery schedule is between 10:00am and 10:00pm daily.
- Variations to Terms and Conditions
The Wood Floral Studio reserves the right to revise and amend these Terms and Conditions from time to time. You agree to these stated Terms and Conditions in force at the time when you place an order from us, unless any change to these Terms and Conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to these Terms and Conditions before we provide you with the Order Confirmation (in which case we have the right to assume that you have accepted the changes to the Terms and Conditions, unless you notify us to the contrary within seven working days of receipt by you of the order).
- Law and Jurisdiction
By purchasing through our website, you agree to be governed by the Law of Singapore. Any dispute arising from, or related to, shall be subject to the non-exclusive jurisdiction of the Courts of The Republic of Singapore.